That did it!! The new UMD drive I bought from you works perfectly now. Needless to say there is one VERY happy 6 year old in my house!! Thank you so much for the quick response to my question, the incredible tutorials, and just all around great service!! You just earned a customer for life and I have already told many friends about your website as well.
If I could be so bold as to make some suggestions:
1. In your store where you advertise the UMD drive, make a notation about ordering the UMD drive cover there as well. They WILL need it!! If I saw it there with the drive, I would have ordered it with the drive.

2. Make a note on the merchandise or in the tut about the soldier point needing to be removed on the ribbon cable. I had done my homework and that was why I knew about the soldier point, but many people may not find that info as quickly as others.
Other than that, I thank you for the great service.
John